You can contact us 24/7823-1870-4391
Commercial Terms of Service & Powertrain Procurement Agreement
Welcome to Carboatengine.com. These Terms of Service constitute a legally binding commercial agreement governing the supply, precision remanufacturing, export crating, freight fulfillment, and warranty parameters of heavy-duty marine propulsion, commercial transmissions, and automotive driveline machinery.
1 Institutional Agreement & B2B Commercial Scope
By generating a quotation, issuing a Purchase Order (PO), or completing an equipment transaction on Carboatengine.com, you certify that you are acting as an authorized corporate representative of a commercial business (such as a commercial vessel operator, marine shipyard, logistics freight carrier, industrial plant, or licensed automotive rebuild center). Our machinery is engineered, balanced, and calibrated for high-stress commercial duty cycles and is not marketed for casual residential use.
2 Quotations, Pricing & Currency Governance
All catalog valuations, freight calculations, and transactions on Carboatengine.com are established and settled exclusively in United States Dollars (USD).
Institutional Settlement Rails
Payments must be remitted via approved corporate rails: Direct Bank Wire / Telegraphic Transfers (T/T), Commercial Trade Escrow, Wise, or authorized corporate credit cards with 3D Secure 2.0 multi-factor verification.
Pro-Forma Quotation Validity
Written Pro-Forma Invoices (PFI) issued for fleet overhauls and multi-unit orders remain price-locked for 30 calendar days. Carboatengine.com reserves the right to correct manifest pricing errors prior to formal warehouse dispatch.
3 Mechanical Specification Audit & 24-Hour Grace Period
The purchasing entity is responsible for providing verified mechanical fitment criteria (including VIN, engine block casting numbers, transmission tag IDs, gear ratios, and standard LH vs. counter-rotating RH configurations for twin-engine marine setups).
24-Hour Order Cancellation Window: Because heavy powertrain units undergo custom pre-lubrication, live dynamometer validation, and timber skid construction, you may cancel an order or adjust mechanical specifications within 24 hours of purchase for a 100% full refund with zero cancellation penalties. Once custom export crating begins past 24 hours, standard commercial return terms apply.
4 Core Deposit, Exchange Return & Condition Standards
For remanufactured powertrains purchased under a core-exchange agreement, the customer agrees to the following core governance terms:
60-Day Core Return Window
Fleet operators and repair shops have 60 calendar days from the delivery date of their replacement unit to return the old mechanical core using the provided reusable ISPM-15 timber crate.
Core Eligibility Standards
Cores must be fully assembled, like-for-like casting model, and 100% drained of all motor oil and transmission fluid. Cores with catastrophic structural damage (such as connecting rod punctures through the cylinder block) will incur partial or full deposit deductions based on salvageable casting value.
5 Heavy Freight Fulfillment, Risk Transfer, & Mandatory Inspection
Consignments are fulfilled via certified commercial freight forwarders (UPS Supply Chain, DHL Global Forwarding, FedEx Freight, or specialized ocean/air cargo) under standardized commercial shipping terms:
Delivery Corridors & Transfer of Risk
Fulfillment risk transfers upon carrier handoff at our North Jakarta depot. Shipments carry 100% declared-value transit insurance. Standard transit timelines are 3 – 6 business days for domestic Indonesia and 10 – 15 business days for international maritime routes.
Loading Dock & Liftgate Conditions
Deliveries are curbside or to a dedicated commercial loading dock. Facilities must maintain a forklift (minimum 2.5-ton capacity) or hoist. Liftgate trailers must be specified prior to dispatch if dock facilities are absent.
Mandatory Delivery Receiving Protocol: The consignee must inspect the outer timber crate and external ShockWatch/Tip-N-Tell indicators before signing the carrier’s Bill of Lading (BOL). If visible crate damage or tip-indicator activation is detected, sign the BOL explicitly as “DAMAGED – SUBJECT TO INTERNAL INSPECTION” and report to [email protected] within 48 hours to protect insurance validity.
6 Customs Tariffs & Importer of Record Obligations
For international shipments outside Indonesia, the buyer acts as the sole Importer of Record. Shipping fees collected by Carboatengine.com cover ocean or air freight transportation only.
The consignee assumes full legal and fiscal responsibility for customs entry clearance, import duties, Value Added Taxes (VAT/GST), and local terminal handling charges assessed by destination port authorities. Unjustified refusal to settle statutory import charges leading to cargo abandonment or return will incur round-trip freight deductions and administrative re-warehousing fees.
7 Professional Installation & Mechanical Break-In Mandate
Commercial powertrain hardware requires specialized mechanical execution. All Reman Engines, Crate Engines, Transmissions, and Marine Gearboxes must be installed by certified commercial marine technicians or licensed master mechanics.
Installers must strictly adhere to OEM break-in oil protocols, verify heat-exchanger raw-water impellers, clear oil cooler lines of metallic debris, and prime oil systems prior to initial ignition. Damage caused by dry starts, raw-water pump failure, improper gear oil viscosity, or incorrect ignition timing will void mechanical warranty coverage.
8 Limited Warranty Scope & Limitation of Consequential Damages
Carboatengine.com provides a standard commercial limited warranty covering internal lubricated rotating components and factory assembly defects. Our liability is strictly limited to the repair, replacement, or credit of the defective assembly.
Consequential Loss Disclaimer: To the maximum extent permitted by applicable commercial maritime and trade law, Carboatengine.com disclaims all liability for incidental or consequential damages, including vessel downtime, demurrage penalties, loss of charter hire, cargo spoilage, towage fees, dry-docking expenses, or third-party labor charges resulting from equipment downtime or freight delivery delays.
9 Governing Law & Commercial Maritime Arbitration
These terms and any commercial contract executed with Carboatengine.com shall be governed by and construed in accordance with commercial trade laws. Any disputes that cannot be settled amicably through corporate consultation shall be resolved through binding commercial arbitration in Jakarta, Indonesia.
Corporate Governance Hub & Legal Administration
For formal contract reviews, government fleet vendor registration, or pro-forma compliance verifications, contact our legal and operations desk: